Building a Better Benefits Plan

The future is NOW.  Say “Hello” to the Modern House Call

Did you know your Local 4 Health Plan comes with a powerful benefit at no additional cost?  Blue Cross Blue Shield of Massachusetts is proud to bring you Telehealth! Through a partnership with Amwell, an independent company, you can access a national network of board-certified doctors and therapists for video-visits. Get convenient medical or behavioral health care that includes visiting with a doctor to get your health questions answered and working with a therapist to treat common conditions like depression, anxiety, and stress.

Telehealth represents another way to deliver highly personalized care that supports your health.  

Read the Telehealth letter sent to members in 2016 as well as real Amwell experiences.

Benefits of Telehealth:

Connect to Convenience 

All you need is a smart phone, tablet, or computer.

Save Time

Eliminate the need to miss work to make doctor appointments and to travel to and from a medical facility -- see a doctor while you're at work, at home, or wherever your life takes you. Convenient video visits with board-certfied doctors are available 24/7/365 for medical visits and by appoinment for behavioral health.

Simple to Use and Simply Secure

Telehealth is an intutitive and easy-to-use member benefit that protects your privacy and personal data with security that meets our stringent standards.

Give Telehealth a try today!  

Visit to learn more and how to get started.  The Telehealth site is a digital asset dedicated to helping members understand and start using the benefit. 

Telehealth Member Brochure

Get Started Video Guide and Handout

Ready for your first doctor video visit but need to create your account and register with American Well? No Problem, get setup easily with this quick start guide that'ill have you connected with a doctor in no time.

View the Get Started Video

The site also provides links to download the mobile app from the App Store and/or Google Play, or you can search “AmWell Live Doctor.” 

First-time users must enter Service Key: BCBSMA when registering to make sure you receive coverage.